FAQ's

YES, WE OFFER FREE STANDARD SHIPPING ON ALL ORDERS OVER $49 WITHIN AUSTRALIA AND $79 FOR INTERNATIONAL. FOR ORDERS BELOW THIS AMOUNT, OUR SHIPPING FEES ARE COMPETITIVELY PRICED TO ENSURE AFFORDABILITY AND CONVENIENCE FOR OUR CUSTOMERS.

YES, WE OFFER FREE STANDARD SHIPPING ON ALL ORDERS OVER $49 WITHIN AUSTRALIA AND $99 FOR INTERNATIONAL. FOR ORDERS BELOW THIS AMOUNT, OUR SHIPPING FEES ARE COMPETITIVELY PRICED TO ENSURE AFFORDABILITY AND CONVENIENCE FOR OUR CUSTOMERS.

WE RUN SPECIAL OFFERS EVERY NOW AND THEN, OUR EMAIL SUBSCRIBERS GET FIRST NOTICE AND WE EVEN GIVE YOU A 15% DISCOUNT OFF YOUR NEXT ORDER FOR SIGNING UP TO OUR EMAIL LIST!

WE CAN ONLY ESTIMATE, AS THERE ARE A NUMBER OF FACTORS THAT CAN AFFECT OUR DELIVER TIMES. AUSTRALIA METRO: 2-7 DAYS AUSTRALIA REGIONAL: 7-14 DAYS INTERNATIONAL: 14-28 DAYS IF YOU HAVE ANY CONCERNS OR QUESTIONS REGARDING YOUR ORDER, PLEASE EMAIL US AT ORDER@BOPSOX.COM AND WE’LL GET BACK TO YOU, FOR FASTER RESPONSES, PLEASE INCLUDE YOUR ORDER NUMBER IN THE SUBJECT LINE.

TAKING CARE OF YOUR BOPSOX IS A BREEZE! MACHINE WASH THEM IN COLD WATER WITH SIMILAR COLOURS, AND USE A GENTLE CYCLE FOR THE BEST RESULTS. TO MAINTAIN THEIR VIBRANT COLOURS AND SHAPE, TUMBLE DRY THEM ON LOW HEAT. AVOID USING BLEACH OR HARSH CHEMICALS. YOUR BOPSOX WILL STAY QUIRKY AND COMFY WITH PROPER CARE. YOU MAY NOTICE SOME SHRINKAGE AFTER THE FIRST WASH.

WE’RE ALWAYS HERE TO ASSIST YOU! SUPPORT & RETURNS: SUPPORT@BOPSOX.COM GENERAL ENQUIRIES: HELLO@BOPSOX.COM FOR ANYTHING ELSE, I RECOMMEND FOLLOWING US ON OUR SOCIALS! @BOPSOX ON ALL PLATFORMS.

Our MOQ for custom socks is 200 pairs per design. This ensures we can maintain the highest quality and efficiency in production.

Yes, you can order multiple designs, but each design must meet the MOQ of 200 pairs.

We use high-quality combed cotton for our socks, ensuring comfort, durability, and vibrant colors.

Yes, and we ship directly to your business or preferred address. We ship domestic and internationally.

Absolutely! We specialise in custom designs, including incorporating your company logo, colours, and any other specific branding elements you require.

The custom design and production process typically takes 4-6 weeks from the final approval of the design. We will provide you with a more precise timeline once we start the project, this can change depending on how many pairs you order.

We require a 50% deposit upon order confirmation and the remaining 50% upon completion and before shipping. We accept various payment methods, including bank transfer and credit card.

Yes, our pricing tiers offer discounts for larger orders. The more pairs you order, the lower the price per pair. For extremely large orders, please contact us for potential additional discounts.

To get started, simply contact us with your requirements, including design ideas, quantity, and any specific needs. Our team will guide you through the process from design to delivery.

Yes, reordering the same design is straightforward. Just let us know the quantity you need, (min. 200 pairs) and we will proceed with production, ensuring consistency with your previous orders.