Shipping & Returns Policy

At Bopsox, we’re committed to delivering your quirky sock orders promptly and efficiently. Here’s everything you need to know about our shipping process:

Order Processing Time:

Orders are typically processed within 24-48 hours after your purchase.

During peak seasons, weekends or special promotions, processing times may be slightly extended, but we’ll always strive to get your socks to you as quickly as possible.

Delivery Times:

Our standard shipping method within Australia typically takes between 2-8 business days, depending on which state you’re in and if you're Metro or Regional.

For international orders, please allow 2-3 weeks for delivery, as customs and international shipping may result in longer transit times.

Shipping Costs:

We offer competitive shipping rates to ensure affordability for our customers.

Orders over $49 within Australia qualify for free standard shipping and $99 for International orders.

For orders below $49 and international orders, shipping fees will be calculated at checkout based on the shipping address.

Order Tracking:

At given time, we don’t offer tracking in order to save on costs for the customer.

International Shipping:

Bopsox proudly ships to customers around the world. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the recipient.

Lost or Delayed Shipments:

In the rare event of a lost or significantly delayed shipment, please reach out to our customer support team at support@bopsox.com. We will work diligently to resolve the issue and ensure you receive your quirky socks.

Returns Policy

We want you to be delighted with your Bopsox purchase, but we understand that sometimes things don’t quite work out. Here’s our hassle-free returns policy:

Return Window:

You have 14 days from the date of delivery to initiate a return.

To be eligible for a return, your socks must be in their original, faulty or unworn condition. Please send an image of the condition of the socks with your order number to support@bopsox.com.

Initiating a Return:

To start a return, please contact our customer support team at support@bopsox.com. They will guide you through the return process and provide you with further instructions.

Refunds:

Once we receive your returned socks and inspect them, we will process your refund.

Please allow up to 7-10 business days for the refund to be reflected in your account.

Exchanges:

If you received a defective or damaged item, we’ll be happy to exchange it for a new one. Please contact our customer support team to arrange the exchange.

Contact Us:

If you have any questions or concerns regarding our shipping or returns policies, please don’t hesitate to reach out to our customer support team at support@bopsox.com.

Thank you for choosing Bopsox! We appreciate your support and look forward to delivering quirky happiness to your doorstep.